Terms & Disclaimer
Welcome to Gentle Ground Counselling. By using this website, you agree to the following terms and disclaimer. These terms are designed to ensure you understand the nature of the information provided here and the professional relationship we establish.
Website Use
The information on this website is for general educational purposes only. While I strive to keep the content accurate and up-to-date, it should not be taken as professional advice for your specific situation. Gentle Ground Counselling reserves the right to modify or update website content at any time without notice.
Not for Crisis Support or Medical Advice
The content provided by Gentle Ground Counselling is not a substitute for medical advice or psychiatric treatment. If you are in immediate danger or experiencing a mental health crisis, please contact emergency services on 000 (in Australia) or attend your nearest hospital emergency department. This website does not provide direct crisis support.
- Lifeline: 13 11 14
- Beyond Blue: 1300 22 4636
- Suicide Call Back Service: 1300 659 467
Limits of Liability
To the maximum extent permitted by law, Gentle Ground Counselling is not liable for any direct, indirect, or consequential loss or damage arising from your use of this website or the information contained within it. Your use of any information or materials on this website is entirely at your own risk.
Privacy and Confidentiality
I am committed to protecting your privacy. Confidentiality is a cornerstone of the counselling relationship. Personal information collected through this website or during sessions is handled in accordance with the Health Records Act 2001 (Vic) and the Privacy Act 1988 (Cth). For detailed information, please refer to our Privacy Policy. As a registered counsellor, I strictly adhere to the ACA Code of Ethics and Practice to ensure the highest professional standards and accountability in my mental health services. This framework supports ethical decision-making, and further details regarding these guidelines can be found on the ACA website.
Please be aware that legal limits to confidentiality exist in Victoria; I may be required to share information if there is a serious risk of harm to yourself or others, concerns regarding child abuse, or other safety issues as mandated by law. In line with Victorian professional guidelines, counsellors working with minors must also adhere to mandatory reporting requirements, about which you can find more information on the Australian Institute of Family Studies website. These measures are in place to ensure a safe environment for every client.
Online Sessions
For clients participating in online counselling, it is the client's responsibility to ensure they are in a private, safe, and secure environment during sessions. While I use secure platforms, no digital communication can be guaranteed as entirely private. We will discuss safety protocols during our initial appointment.
Governing Law
The use of this website and these terms are governed by the laws of Victoria, Australia. Any disputes relating to this website will be subject to the exclusive jurisdiction of the courts of Victoria.
Ready to begin your journey?
If you have questions about these terms or would like to discuss how we can work together, I am here to help.